How much does it cost for an operator to use rete OIP platform?
All costs are fully covered by the Certifying Bodies members of rete OIP
What CUAA is?
How can I get access credentials to the platform?
IMPORTANT: in the request always indicate your CUUA.
A transaction must be inserted both by seller and buyer?
Until there are different indications from rete OIP, only receiving operators have to insert transaction . Even when there will be the possibility to register the sales, transactions must be entered only once by an operator or his counterpart.
Which adresses an operator has to remember?
What happens if there are three operators involved in a transaction ?
ALFA company sales to CHARLY company using a triangulation on the BETA company. The transaction to enter are:
- TWO IF THERE IS A DOUBLE PASSAGE OF PROPERTY even if goods pass directly from ALFA to CHARLY with only one document, which wil be attached to both transactions.
- ONE IF THERE IS NO PASSAGE OF PROPERTY from ALFA to BETA. Even if goods transit through BETA and then from BETA to CHARLY with two transport documents, both documents have to be attached to transaction from ALFA to CHARLY.
In other words, a transaction has to be registered with every passage of property with or without goods movement.
I can't view my ticket, my login credential to the system are not recognized.
You can register from this adress https://assistenza.reteoip.it/account.create.access.credentilasIf you are not registered you can consult your ticket until the moment of their closure from this adress : https://assistenza.reteoip.it entering the e-mail adress and the code received in ticket opening .
Where and how is the operator status indicated?
From which date it will be possible to register sales?
What happens if a product is returned?
Which weight has to be inserted in a transaction ?
An operator has to insert the weight present and indicated on the document that will be attached: D.D.T, accompanying invoice, CMR or delivery note
Which are the differences between upload a single transaction and a multiple transactions?
From operative point of view, in the following adresses You can find how to enter a transaction :
- single transaction: https://test.reteoip.eu/en/help-en/the-transactions/how-to-enter-a-transaction
- multiple transactions: https://test.reteoip.eu/en/help-en/the-transactions/how-to-upload-a-transaction-from-file
NOTE: Even upload transactions from Zip file oblige to charge all documents certifying the sale. It's necessary to upload attachments for all transactions inserted from Zip files .
How can operators cancel a transaction?
Can operators recall an already closed transaction and modify it or cancel it?
For cancellation or modification after 10 days from the entering it's necessary make a request to the CB or open a Ticket https://assistenza.reteoip.it/.
How can I correct transaction values ?
- click on "Transazioni" menu item
- find the transaction to modify maybe browsing through pagination
- click on pencil icon in azioni column
- procede with modifications
- click on "Invia transazione"
How can I understand that entered transactions are compliant? Otherwise how can my counterpart understand it?
Even transactions ended with alarms contribute to mass balances. They wil be however subjected to revisions that could still change mass balance.
If to the same product category correspond more articles, how can I understand to which article corresponds the Mass Balance?
That's the reason why it's impossible to ascribe different products to a unique Mass Balance.
NOTE: Operators have to refer to Intrastat products code that are listed in rete OIP platform that correspond to DATABio's one.
Even if inside a company an operator can use a more articolate differenciation for the products codes, he should refers anyway only to Intrastat codes listed in reteOIP. e.g. Spelt has an unique Intrastat code so an operatos must add all spelt typologies in one Intrastat code, so it will contribute to a unique Mass Balance.
Can an operator visualize what his supplier/client insert or he can visualize only what he has enterted?
An operatore has to insert only transactions made by italians operator or even by the foreign one?
Which articles have to be inserted?
How can an operator create favourites operators 'list?